Terms of service

About these terms

These terms apply when you buy or use the tool sold on this website. “We” and “us” mean the operator of this website. “You” means the person or company that buys a subscription. By buying a subscription, you accept these terms.

The service

We sell a subscription to a downloadable software tool for making video (the “tool”). The subscription gives you:

• the current release of the tool and the updates we publish while the subscription is active;
• a library page on this website where you sign in and download the releases;
• the extras that the pricing section lists for your tier.

The tool runs on your own computer. We do not run it for you, and we do not store your media, prompts, model outputs or API keys. The tool sends each request from your computer to the third-party AI providers that you choose.

Subscriptions and payment

Prices are in US dollars and show on this website before you buy. A third-party payment provider takes the payment, and it may add taxes at checkout where the law requires them. A subscription renews at the end of each period and charges the price of your tier until you cancel.

If we change the price of your tier, we tell you by email at least 14 days before the new price applies. The new price applies from your next period. If you do not agree, cancel before that date.

Your licence to use the tool

While your subscription is active, we give you a personal, non-exclusive and non-transferable licence to install and use the tool on your own computers, for your own work and for paid work for your clients. You may change the files of the tool for that use.

You may not sell, share, publish or give away the tool, its files or your download links, changed or not. Each download carries a licence file with your email address and order number. When your subscription ends, the licence ends, and you stop using the tool.

Acceptable use

You are responsible for everything you make with the tool, and for the inputs you give it. You agree:

• to follow the law that applies to you and to what you publish;
• to follow the terms and usage policies of each third-party AI provider that you use through the tool;
• to use only images, voices, likenesses, brands and other material that you have the right to use;
• not to make content that sexualises minors, that shows a real person in sexual or degrading content without consent, or that deceives people into thinking a real person said or did something;
• not to get around the access controls of this website or of the download links.

We can suspend your access if you break these rules. Termination explains what follows.

Third-party AI providers and their charges

The tool connects to third-party AI providers through accounts and API keys that you open and own. Your agreement with each provider is between you and that provider. The provider sets its prices, charges you directly, and decides which models it offers and when it changes or removes them.

The charges of third-party AI providers are your own. We do not set them, collect them or refund them. Cost examples on this website are estimates on the date they show, and real charges can differ.

Outputs

The images, video and audio come from third-party AI models. We do not give a warranty for these outputs. They can be inaccurate, unexpected or similar to the work of others. Check each output before you use or publish it.

We claim no rights in your outputs. Whether you own them, and what you may do with them, depends on the terms of the provider that made them and on the law.

Updates and changes to the tool

We publish updates at the frequency that the pricing section states for your tier, as a target. We can add, change or remove features, workflows and connections to models. If a change removes a main feature that you paid for, you can cancel and ask for a refund of the current period.

No warranty

To the extent the law allows, we supply the tool “as is”. We do not promise that it is free of errors, that it works with every computer or provider, or that a provider keeps a model available. Your rights as a consumer under the law of your country do not change.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost profit, lost data, or the charges of third-party AI providers. Our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that the law does not allow us to limit, such as liability for fraud.

Refunds for digital goods

• Cancel at any time. Open your library and choose Manage subscription. Your subscription then runs to the end of the period you paid for and does not renew.
• 14 days, no download. Within 14 days of your first purchase, you get a full refund if you have not downloaded a release.
• After a download. At checkout you agree that the digital content is supplied at once, and that your right of withdrawal ends when you download a release. After a download, we give no refund, except where the law requires one, or where the tool does not work on your computer and we cannot fix it.
• Provider charges. We cannot refund the charges of third-party AI providers.

To ask for a refund, email support@videorig.io from the address you used to buy, with your order number. The order number is in the licence file of each download. The refund goes back to your payment method through the payment provider. When we refund a purchase, the access and the download links of that purchase end.

Termination

You can end your subscription at any time, as Refunds explains. We can suspend or end your access if you break these terms, for example if you share your download links. Where it is reasonable, we tell you first and give you time to fix the problem. When your access ends, your licence ends.

Changes to these terms

We can change these terms. We publish each new version on this page with a new date. If a change affects your rights, we tell you by email at least 14 days before it applies. If you do not agree, cancel before that date.

Law and contact

These terms follow the law of the country where the operator of this website has its seat. The consumer protections of the country where you live still apply to you. For any question about these terms, email support@videorig.io.